About the Casino
Cherry Gold Casino opened its virtual doors in 2004, so it has earned the right to be called a veteran in the online casino world. The company is licensed in Curacao and conforms to that country’s laws and regulations. There’s just one company behind the game library, but you’d never guess it from the long, diverse list of games. The factor that earns this venue its stars in our Cherry Gold Casino review is the assortment of bonuses. As a newcomer, you’re eligible for a handful of free bets, four welcome bonuses, and special promotions that will keep you going for quite some time. And that’s just the beginning of what you can expect from Cherry Gold.
Let’s break it down.
User Experience 8/10
To be perfectly honest, the first thing you’ll notice about the casino is the amazing animation on the homepage. It shows off the welcome bonus and sets the tone for the entire casino. You’ll know from the very beginning that you’re in for a classy gambling experience.
Navigation is straightforward, with a simple top bar and a clickable logo that leads you back to the homepage. The home button doesn’t always work, however, which can be slightly frustrating and even unnerving when you can’t get out of a lobby.
Just below the main bonus promotion is a list of games in every category so you can get started right away. Scroll down and you’ll see the latest promotions. No matter what device you’re using, there are no bugs or lags. The site and the casino software work like clockwork.
The Cherry Gold Casino login button is in the top right corner, but if you’re a new player, you’ll need to sign up first. You’ll need to provide quite a lot of information, starting with your name, address, and phone number. You can list separate day and evening phone numbers, which is handy if you’re one of those people. Once you register, you’ll gain access to an inbox full of notifications for great promotions.
Software & Game Selection 7/10
There were 217 games at Cherry Gold when we conducted our tests, but there are probably more now – the site adds games on a regular basis. The casino lets Windows PC users choose between Cherry Gold Casino instant play and software-download options. There doesn’t seem to be much difference. Downloading the software will undoubtedly make the experience slightly smoother, but in most cases you probably won’t be able to tell the difference. One potential problem is that almost all of the games rely on the soon-to-be retired Flash technology. You’ll need to pick a specific browser and enable specific plug-ins, which is quite a hassle.
Speaking of software, the list of developers supporting Cherry Gold is pretty short – every game comes from Realtime Gaming. Realtime is an innovative provider with more than two decades of experience in the field and a dozen casinos to its name. Cherry Gold Casino slots are surprisingly diverse considering there’s only one studio behind them. From magical and exciting to humorous and downright silly, you’re in for an adventure.
You might think there are no live games on the site. The casino doesn’t promote them. Once you register for an account, you will find a section called live dealers in the lobby, but it leads to a different website. This is never a good practice.
Bonuses & Free Play Options 9/10
Everyone knows that a casino’s popularity rises and falls along with its promotions. Cherry Gold Casino has a couple of expected offers as well as some cool tricks up its sleeve.
You start things off in a fun way with the Cherry Gold Casino no-deposit bonus through your email address. All you need to do is click on a verification link after registration and collect your 25 free spins for a game called Cubee. This offer comes with a 100% cashback to spice things up a bit.
There are two welcome bonuses, depending on your game preferences. Slots fans get a 200% welcome bonus with their first deposit of $25 or more. The wagering requirement is 30x. If you prefer cards, you can activate a different promotion – a 100% matching Cherry Gold Casino welcome bonus valid for card games. This sounds pretty standard, right? Cherry Gold cranks up the excitement by allowing you to activate both bonuses two times and essentially enjoy a total of four valuable promotions. That’s certainly a warm welcome. Don’t forget to use the appropriate bonus codes: CHERRYSLOTS and CHERRYCARDS.
After you’re done with the welcome bonuses it’s time to dive into the gambling depths, where you’ll discover exceptional monthly promotions. For example, Cherry Gold’s Friends offer has bonuses matching up to 415% of your Cherry Gold Casino deposit with a minimum payment of $75. There are three promotions in this section and they can all be redeemed up to 4 times per day. Since these offers change constantly, you need to visit the site regularly.
Customer Support 5/10
You can contact Cherry Gold customer support in every conceivable way. Send them an email, use the provided phone number, or click on the Cherry Gold Casino live chat button. The third option is seemingly the fastest because you immediately receive a generic request to provide your username. However, when you ask a question, it might take a long time to get an answer. Sometimes you’ll spend endless minutes staring at the “typing” notification only to receive a reply in the form of a single word. There’s a good chance you’ll be completely disappointed by the life staff’s ability to solve genuine problems, so you’re better off sending a detailed email to the customer-support desk.
Banking Options 5/10
Cherry Gold Casino is one of the very few virtual gambling venues on the web that completely ignore the existence of e-wallets. There are only a couple of Cherry Gold Casino banking options available. You can make a deposit using your Visa and Mastercard, or you can use Bitcoin. Withdrawals are slightly more flexible: You can also use wire transfer.
The minimum deposit for all methods is $25, while the maximum is limited for cards to $1,000. There’s no deposit limit for Bitcoin users. Deposits are usually credited to your account instantly regardless of how they are made.
The minimum amount for withdrawals is $100 and the maximum per week is $2,000. All options except for Bitcoin take three to seven business days. Bitcoin transfers are generally fast, but site policy advises that you wait up to seven days. You can withdraw Bitcoin only if you’ve made a Cherry Gold Casino Bitcoin deposit first. This is most likely to ensure players don’t use the casino as a currency exchange platform.
After your first deposit, the casino will need to verify your identity. This is a one-time process. Casino personnel will call you on the phone to confirm the details you provided. If you fail to verify your new account by phone, the casino will block it completely. For withdrawals, you must provide an official document stating your age and address – a state-issued driver’s license, for example.
Whenever a casino asks for a lot of personal information, you need to make sure your security is not endangered. Cherry Gold Casino security takes no chances, which is something you should appreciate. Your personal details are hidden through SSL encryption and guarded by the company’s firewall. The only way for hackers to get hold of your information is if you leave your password unattended. Sadly, there is no option for two-factor authentication that would reduce this risk as well.
Of course, the casino’s security center isn’t just about keeping your data safe. The highly trained team is constantly monitoring games for foul play and glitches that are like Open House signs to hackers. The Cherry Gold Casino RNG system ensures a fair gaming experience for all players.
Providing documents for deposits and withdrawals can be quite tiresome but it works to your advantage. When it verifies your identity, the security team ensures that your funds are going into the right hands. If anyone tries to tamper with your account, they’ll nip the invasion in the bud
One of the biggest concerns with this casino might be its license. While the company operates under Curacao’s laws and regulations, it needs to work on its transparency. You won’t find the license number on the website or get this information from customer support. Until the casino decides to change its ways, we’ll have to give it a lower score in our Cherry Gold Casino review.