Slots Heaven is operated by the renowned Mansion Group that has more than 15 years of experience in managing a portfolio of quality online casinos. This divine gambling venue has an excellent selection of diverse games and numerous payment options. But much of our Slots Heaven review is dedicated to the casino’s biggest virtue – bonuses.
Aside from the welcome offer, there are various weekly promotions and a loyalty program that guarantees cash rewards. Some of the key downsides include problematic navigation and the absence of an efficient game filtering tool. Check out our Slots Heaven casino review to learn more about the available features and other details.
User Experience 7/10
Restricted countries & territories
Afghanistan, Antigua and Barbuda, Australia, Austria, Belgium, Bolivia, Bosnia and Herzegovina, Bulgaria, Burundi, Cambodia, Central African Republic, China, Colombia, Congo, Croatia, Cyprus, Czech Republic, Ecuador, Egypt, Eritrea, Estonia, Ethiopia, France, Gaza Strip, West Bank, Guatemala ,Guinea Bissau, Haiti, Hong Kong, Hungary, Iran, Iraq, Israel, Laos, Liberia, Libya, Lithuania, Myanmar, Netherlands, Netherlands Antilles, Nicaragua, North Korea, Pakistan, Philippines, Poland, Portugal, Romania, Russia, Sierra Leone, Slovakia, Slovenia, Somalia, Sudan, South Sudan, Spain, Switzerland, Syria, Tajikistan, the Democratic Republic of Congo, Turkey, Turkmenistan, Uganda, Ukraine, United States of America, Vanuatu, Venezuela, Vietnam, Yemen, Kyrgyzstan, Singapore.
Web Design & Navigation
The site has a very basic appearance, which is generally a good thing when it comes to online casinos because there aren’t any distractions or annoying popup promotions. The navigation bar at the top of the screen gives you quick access to a couple of important pages on the site.
You can enter your Slots Heaven login details in the top right corner or press the join button if you aren’t registered yet. The signup process takes a couple of minutes and requires basic personal information. Naturally, you will have to verify your identity before you make a deposit or try to withdraw your funds.
But despite the simple design, the site still lacks navigational efficiency. For example, there is practically no reason why you would visit the Casino page to check out the games when you can do that directly from the homepage. The Slots Heaven mobile app is a lot clearer and offers a good alternative in this regard.
The games are divided into categories, and that’s pretty much the only way to filter them. If you have a specific title in mind, you can use the search bar to find it. You can also list the games alphabetically, which isn’t very useful. And although you can’t add specific titles to the favorites section, you can quickly revisit the ones you’ve recently played.
Software & Game Selection 7/10
Slots Heaven casino has around 400 games including slots, jackpots, table games, and live casino titles. The games are manufactured by reputable providers like NetEnt and Microgaming, which guarantee a quality gaming experience. All of the games launch from a popup window if you’re playing on your desktop, so you might need to tweak your browser settings a bit.
The Age of the Gods titles are the venue’s favorite, and you’ll find these in various promotions and featured on the site’s banners. You can also spice things up with a variety of other Slots Heaven casino games.
Bonuses & Free Play Options 8/10
So, what kind of divine welcome can you expect from behind those heavenly gates? The casino will match 100% of your deposit, going up to £100. In addition, you also get 200 free spins to use on a handful of Age of the Gods slots. While you wouldn’t call this offer spectacular, it’s a nice introduction.
The minimum amount you’re required to deposit in order to qualify for the bonus is £20. The spins are distributed in parts – you get 40 spins immediately with your welcome bonus from Slots Heaven and 20 free spins daily for the following eight days. Note that the wagering requirement for the main bonus is 40x, and the free spins only need to be wagered 20 times.
If you planned on taking a break from gambling during the weekend, the casino’s Sunday offer might make you change your mind. It’s called Sofa Sundays and gives you a 20% cashback up to £20. It’s a great way to recoup your losses and start the new week on a high. Don’t forget that you have to opt in for this promotion every Sunday to reap the rewards. The following day, you’ll be greeted by the Major Mondays promotion offering 10 free spins for a couple of jackpot games. All you need to do is make a minimum deposit of £20, include the Slots Heaven promo code MAJOR, and wager the amount three times.
Live casino fans have two more weekly promotions to look forward to. The first one is Beat the Dealer where you just earn cash for playing blackjack. If you hit the blackjack three times in a row, you get £500, and if you do it four times, you get a grand. The other promotion is called Winning Streak and gives roulette players a worthy challenge. You’re supposed to opt in for the promotion, bet on number 7, and collect prizes if you win at least twice in a row. The prizes are generous, but it’s not easy to pull it off.
Like all other Slots Heaven sister sites, the casino offers a loyalty program, rewarding active players with special cash bonuses. The more you play, the more points you earn and your winnings can then be converted to cash. Here is a link to a page with all the details on this offer. Keep in mind that the offer is only available on desktop computers.
Customer Support 7/10
There are several ways you can contact customer support. You can call the 0800 toll-free number or send an email to the support team. Unfortunately, there is no Slots Heaven live chat, which is usually the fastest way to get quick answers. The agents are generally friendly, knowledgeable, and ready to help with any enquiry. We recommend email for more complex issues because you’ll get more detailed information.
Before you turn to customer support, make sure you go through the site’s help page. You might find the system requirement for the software in the FAQ section or learn about the Slots Heaven free spins on the Terms and Conditions page.
Banking Options 9/10
The casino lets you use more than 20 different payment methods including debit cards, Skrill, Neteller, bank transfer, PayPal, Boku, paysafecard, Instant Payments by Citadel, EcoPayz, EcoMoney, Boleto Bancario, Lobanet, EasyEFT, Nordea, Trustly, Zimpler, Sofort, iDebit, Instadebit, AstroPay, Safetypay, and Bitcoin.
The minimum average deposit is £15, while the maximum can go up to £50,000 if you are using options like Skrill and Neteller. A Slots Heaven withdrawal can be made with about half of the aforementioned methods. Withdrawal times vary depending on the method you choose. Debit cards are among the slowest options and usually take between six to eight days, while Neteller and WebMoney normally take up to two business days.
Like all other casinos operating under the umbrella of Mansion Group, Slots Heaven is licensed and regulated by the Gibraltar Licencing Authority and the Gibraltar Gambling Commissioner. In Britain, the casino operates under a remote license provided by the UK Gambling Commission.
Privacy is one of the more common concerns that gamblers have when it comes to online casinos. So, how secure are your personal details on this platform?
Below are the key highlights from our Slots Heaven review.