21Bets Casino Review 9/10
- Excellent game selection
- Fantastic promotions and tournaments
- Licensed by both the MGA and the UKGC
- Independently audited for fairness
- Sectigo SSL security certificate
- 24/7 live chat support
In the era of online gambling, it’s a rare treat to review a site that has almost a decade of experience under its belt. 21Bets is owned and operated by an experienced team of industry veterans from ProgressPlay Ltd. The site is licensed by both the Malta Gambling Authority and the United Kingdom Gambling Commission. It offers a great variety of slot and table games from over 50 different providers, including some of the industry’s top names such as NetEnt. The games are independently audited for fairness, and Sectigo guarantees top-notch SSL encryption. For more details, check out our 21Bets Casino review.
User Experience: 8.5/10
To start with, let’s take a look at the overall user experience at 21Bets Casino. We’ll begin with the registration process and site navigation before moving on to the site’s design and mobile compatibility.
Unfortunately, you won’t be able to use the site if you’re anywhere in Asia, Australia, Belgium, Belize, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Lithuania, Luxembourg, Portugal, Puerto Rico, Romania, Serbia, Slovenia, Spain, Sweden, Switzerland, Turkey, or the United States. If you’re in the UK, you’ll have no trouble registering and playing at the 21Bets Casino site.
The registration process is very quick, and you don’t need to verify your identity until you want to withdraw funds. The games all have demo versions, but you won’t be able to play until you’ve deposited some funds into your account.
Navigation is easy for any seasoned punter, featuring a classic top navigation panel that takes you between various sections on the website, including account details, the cashier, and customer support. A second bar helps you navigate the different types of 21Bets Casino games. The site is well optimized, and we had no issues with loading times on any of the devices we’ve tested.
As with navigation, the aesthetics of 21Bets Casino are traditional. The site is mostly black and white with purple and yellow accents. It doesn’t have a mascot and only features a few popular characters from slot games such as Lara Croft Temples and Tombs and Gonzo’s Quest. Games can be sorted by provider or searched individually, and you can also set your own favourites that appear in a separate tab.
Unfortunately, there is no dedicated 21Bets Casino app for mobile devices. The website has excellent mobile optimization for both Android and iOS devices, so ProgressPlay didn’t feel the need to include dedicated casino mobile apps for either platform.
Software & Game Selection: 9.5/10
In the following sections, we’ll cover one of the site’s most important aspects: its selection of games. We’ll take a look at the game providers as well as the available slots, table, and live games.
There are over 50 game providers to choose from. 21Bets Casino slots come from industry giants such as Evolution, Microgaming, NetEnt, and Playson. However, some big names such as BetSoft and Habanero are notably missing.
One of the casino’s highlights is the excellent game selection. You’ll be able to play hundreds of popular slot games, including industry favourites such as Bonanza, Book of the Dead, Gonzo’s Quest, and Starburst. There is even a selection of virtual sports as well as lotto and scratch cards.
If you prefer card games, you can try your hand at various types of baccarat, blackjack, and poker, most of which have live dealer versions available as well.
Speaking of 21Bets Casino live games, you can enjoy that old school Vegas vibe by playing American and French versions of roulette with live dealers.
Bonus Offer: 10/10
21Bets Casino has a rich selection of bonuses and promotions, whether you are a new or veteran player. Let’s take a look at their welcome bonus, ongoing promotions, and loyalty rewards.
New players at 21Bets Casino can look forward to a 100% matched bonus of up to £200. The minimum deposit needed to take advantage of this offer is £10 since that’s the lowest deposit the casino accepts.
21Bets Casino’s welcome bonus needs to be wagered 50 times before you’re able to cash out and is valid for 30 days from activation. It’s worth noting that Skrill deposits are not eligible for this promotion.
While the offer for new players may not be the greatest one on the market, 21Bets Casino really shines when it comes to ongoing rewards. There are numerous promotions available, and we’ll name a few of the biggest ones.
First off, there’s a Double Delicious promotion running every week from Monday to Thursday. During that time, players will get personalized notifications about the bonus they received. These 21Bets Casino promotions usually offer bonus funds, which players have two days to wager. The wagering requirement is 50x, and players can claim their given bonus twice during each promotional period. There is also a similar Rest & Relaxation bonus on the weekends, which can be claimed three times, but otherwise, it works exactly the same as Double Delicious.
There are numerous other offers, including Sunday = Funday which gets you a 20% bonus up to £500 on Sundays with the promo code SUN. In addition, Cashback Weekends can net you up to 15% cashback if you make a minimum deposit of £25 with the deposit code MARKER for roulette games and DEALER for non-blackjack casino and live games.
Finally, there are seasonal events with free spin awards and 21Bets Casino tournaments such as Midweek Showdown and Reel Heroes.
In addition to the standard promotions, regular players can also take advantage of the VIP club, which consists of five tiers starting with Bronze and going up to Diamond. It offers typical perks such as cashback, personalized gifts, a dedicated account manager, and more.
Payment Options: 8.5/10
In the next section, we’ll touch on the payment methods and currencies supported by 21Bets Casino.
In terms of supported currencies, you can conduct transactions in euros, US dollars, British pounds, Indian rupees, or Japanese yen. Cryptocurrency users can exchange their funds through BitBay Pay. However, this is not available for UK players at the moment.
21Bets Casino deposits can be made through bank transfers, Visa, Mastercard, Maestro, PayPal, PayViaPhone, PaySafeCard, Trustly, Interac, BitBay Pay, Zimpler, EcoPayz, Neteller, Skrill, UPI, NetBanking, Sofort, GiroPay, QIWI, WebMoney, or Euteller, depending on your location.
The minimum and maximum deposit limits depend on your chosen method, with the lowest being £10 and the upper limit typically hovering around £5,000.
Similar rules apply to both withdrawing money and deposits. However, there is no minimum withdrawal limit, not all transfer methods are available, and there is a £2.5 processing fee per withdrawal to take into account. You can make a 21Bets Casino withdrawal through debit cards, bank transfers, PayPal, Skrill, Trustly, EcoPayz, Netellet, Euteller, QIWI, or Web Money. The processing period is one business day with all methods, and transfers take anywhere between three and seven business days for most options (bank transfers being the slowest and eWallets being the fastest, naturally).
Security and player safety are very important to 21Bets Casino. Data is secured by top-notch SSL encryption from Sectigo, and a firewall protects your private data. Players have a variety of options to keep their gaming experience in check: deposit limits, time outs, and self-exclusion options are all easy to set up.
Customer Support: 8/10
To conclude our 21Bets Casino review, we’ll talk briefly about their customer support. The team is available 24/7 through live chat or email. There is also an excellent FAQ section and lots of other useful information on the website.
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