- Multiple Awards
- An Enormous Games Library
- A Wide Assortment of Different Game Types
- No Deposit Bonus
- Free Play Available
Casumo is an online casino that was founded in Gibraltar in 2012. During the seven years since its opening, the casino has managed to win eight different online casino awards. We were more than intrigued by this newcomer, so we decided to put their offer to a test. While playing, we gathered more than enough for a solid Casumo review in which we’ll describe their games offer, bonuses, customer support, banking, and much more.
User Experience 9/10
Casumo rests upon a powerful and stable platform that easily holds up to the task of running more than a thousand different games without bugs or glitches. Although the platform can run in different screen sizes and resolutions, players can also download an app for their mobile devices that runs just as nicely as the desktop version.
Software & Game Selection 10/10
Casumo casino currently hosts around 1,500 different games, which is way above the industry standard of 1,000. The roster hosts all the familiar varieties like table games, live games, and a slots section that contains dozens of jackpot titles.
Bonuses & Free Play Options 7/10
When compared with some of the best casino sites in the UK, Casumo’s bonus section is quite lacking regarding the number of available promos. There are only two bonuses, but both of them offer solid boosts for your gameplay. Apart from the Welcome Bonus, you can claim the Casumo casino no deposit bonus right after the registration.
Customer Support 10/10
When it comes to customer support, there are two channels by which you can contact them: an email contact form and a live chat service. Casumo employs professional and helpful customer support that can resolve any issue in a matter of minutes.
Banking Options 9/10
Players can choose between a wide variety of banking methods: Visa (debit for UK), Mastercard (debit for UK), Skrill, Neteller, Paysafe, MuchBetter, and Mobile Billing. Casumo online casino usually processes all transactions within a couple of hours, while debit card owners may wait a couple of days for the transfer.
The casino applies the US-EU standards of data privacy to make the transaction process completely secure. In addition, the website offers a comprehensive Responsible Gaming program that encompasses self-exclusion, limits, and contacting relevant agencies that deal with gambling problems.
An Enticing Free Bonus
Currently, Casumo has only two bonuses you can claim: the 100% Welcome bonus and the Casumo casino free spins No Deposit bonus.
To claim the Welcome bonus, all you need to do is deposit £10, and the website will match it up 100% up to £300. However, before withdrawing any bonus winnings, you will have to wager the bonus amount thirty times.
When it comes to the second bonus, you don’t have to claim it, as the website will reward you with it right after the registration. There are rules though – you can only use your Free Spins on Starburst, and you can claim the money after a 30x rollover.
Although the bonus roster is lacklustre when compared to other online casinos, it still stands out in our Casumo review due to the last bonus feature called Casumo Adventure.
Each time you play games, you can earn points that fill up a bar located right under your balance, and when you reach a certain level, you are awarded a belt that grants even better valuables in the next play session along with a trophy that showcases different challenges you’ve completed. More importantly, by playing, you earn points that you can convert into free bonuses and cashback.
The website hosts around 1500 different games with a pretty much usual variety of the roster: you can find table games, slots, live games and some jackpot titles that carry a hefty prize. The games’ providers include Play ‘n’ Go, Microgaming, Quickspin, NetEnt, IGT, Evolution, and many others.
Table Games With All Kinds of Stakes
The table games section contains around 60 different titles. Players can choose between the variations on Baccarat, Blackjack, Roulette, and Poker. Most of the roster is populated with duplicate titles with the only difference being the level of stakes. Our recommendations go to the Blackjack Professional series for the amazing atmosphere and high stakes.
Casumo Slots With Lots of Jackpots
The section features around 1400 different games. The roster includes some classics like Age of Gods, as well as licensed franchises like Planet of the Apes and Game of Thrones. For players who want to play slots with a bigger prize, Casumo offers around 60 different jackpot titles. We’d like to single out Mars Attacks and Top Cat for having a large prize pool and fun graphics.
In case members want to try out some of the games before playing for real money, the Casumo casino free play option is available, too. Players can access it by clicking on the ‘Try for Fun’ button on each game’s icon, but note that live casino games don’t have this feature.
Live Games With a Smooth Atmosphere
In the end, members can enjoy around 20 live tables that feature mostly roulette, blackjack, poker, and dream catcher games. We’d definitely like to recommend both Blackjack 3 and Blackjack Club Room for the exceptional atmosphere and high stakes.
A Simple Foundation
The layout of the website is quite simple in design. Everything presented on it is compact, and all buttons are large enough to be easily visible. On the left side, you can find the Casumo login and sign-up buttons, and beneath that the contact buttons and the FAQ. The centre of the page contains the bonus offer and games laid out on a grid, while the bottom part is reserved for the licence info and legal documents.
All games run at optimum speed and we didn’t find any notable problems while playing them. It usually takes them a couple of seconds to load, including live casino rooms. All the titles have the option of changing the screen resolution and you can run them on any device you like.
Casumo Casino Mobile App
If you wish to play games at Casumo while away from your home, you can download their app from dedicated web stores. The app features most of the game roster with all game categories present. In addition, players can deposit and withdraw their money using the app. If you run into issues while using it, you can also contact their customer support both by email and live chat.
While making this Casumo review, it came to our attention that the website has multiple awards for its outstanding interface. All three of them come from EGaming Review Nordics, the world’s leading online casino networking organization. EGR aims to improve the state of the online gambling industry by promoting stronger cooperation and the acceptance of new technologies while also providing a platform for networking for various gambling businesses. The website won the Best In-House Innovation for 2015, the Best Mobile Operator for 2017, and the Best Mobile Operator for 2018.
Joining Casumo Casino
Once you find yourself on the main page, look for the Sign Up button on the left side of the screen. When you click on it, a pop-up will appear in the middle of the page where you’ll have to enter your name, email, desired username, and password. After completing that part, the website will ask for your date of birth, country, address, phone number – and that’s it. All you need to do next is confirm your email address, and you can start playing.
If you ever encounter an issue while playing, you can contact the Casumo casino live chat customer support by clicking on the button on the right side of the screen. Additionally, you can send them an email on [email protected] or use the contact form located just below the live chat button on the left side.
We tested their live chat and email service and, for both of them, they responded within a couple of minutes offering a friendly and satisfying reply. The team works 24/7, so you can expect a fast reply at any time of the day.
Is Casumo Casino Legit?
The website is operated and established in Malta under the licence number C55663. Since it operates remotely in the UK, Casumo also holds a licence from the UKGC under the number 000-039265-R-319417-014.
If any member starts experiencing symptoms of irresponsible gaming, Casumo offers a comprehensive Play Okay program. Members can limit their deposits, wagers and losses or enter a self-exclusion program. In addition, players can seek help from the CasumoCare team or from professionals that work tightly with Casumo, such as Gamcare, GamTalk, Gambling Therapy, and others.
Fast Payment Processing
We wanted to set our review apart from other Casumo casino reviews by playing for real money so you could have complete information about this casino. That’s why we deposited and withdrew in order to test their services.
When it comes to payment methods, members can use Visa, Mastercard, Skrill, Neteller, Paysafe, MuchBetter or Mobile Billing, but the casino won’t charge any fees no matter which one you choose. To deposit, just click on your Balance button, choose your method, and you can start depositing. If you’re using an e-wallet, depositing is pretty much instant, while it may take up to an hour to receive your withdrawal.
Casumo casino online takes great care of members’ security. The website employs the latest PCI standards for payments and SSL encryption for protecting data. All their games are tested for their RNG by independent third-party agencies. In the end, the website uses account verification in order to ensure a higher level of protection for your account.
Casumo casino offers a well-rounded casino experience. The website hosts around 1500 different games including all the classics, with the addition of some licensed franchises. The whole platform operates smoothly and without any setbacks. The site could use a couple of promotions more, but the ones that exist are enticing enough. At the end of our Casumo review, we will summarize some of the most important things we found and invite you to give Casumo a go, because it absolutely deserves it.
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