- Easily navigated website
- Great games from top providers
- 100% match welcome bonus
- Superb loyalty programme
- Licensed by UK Gambling Commission
- Quick customer service responses
HeySpin casino was launched in 2017. You may see it as a bit flashy and overwhelming at first, but you’ll quickly adjust to the easily navigated website. It’s owned by Malta-based Aspire Global International Ltd Casinos, which is licensed by the Malta Gaming Authority. The UK Gambling Commission licenses HeySpin for UK-based players. Let’s delve into the details in our HeySpin review.
User Experience: 7/10 Rating
The HeySpin website’s extravagant exuberance may take you aback. But if you look past the riotous colours of the games, you’ll see that the site is laid out logically with a sensible, highly navigable menu structure. The pitch-black background is just what is needed to show the colourful games to full advantage. So forgive the site designers for making the website so flamboyant. The pages are also highly functional. And you may find, as we have, that the colours are welcome after the shock and awe wear off.
The HeySpin site succeeds in its goal of allowing you to access games easily. A simple scroll down the page will lead you through the casino’s top games. You can also explore games by category: new games, slots, jackpots, table games, and so on. There’s also a search bar so you can locate the specific game you seek.
You can test most of HeySpin’s games in demo mode before committing your money to them. That feature is relatively rare in modern casinos, but we think it’s an important one, and HeySpin rises in our estimation for implementing it.
There is no HeySpin mobile app for iOS or Android devices, but because HeySpin is working with the industry’s top game developers, you can enjoy a full casino experience on your tablet or smartphone using the browser.
Software & Game Selection: 7/10 Rating
HeySpin has compiled a selection of more than 200 games from the software development cream of the crop, a list of top developers that includes Amaya, NetEnt, Thunderkick, Lightning Box Games, Elk Studios, Microgaming, and NeoGames. Some additional games would be nice, but if you find a few that you like, then it’s all good. HeySpin games include a great range of slots, roulette, blackjack, and much more.
If you prefer to get your thrills from live-action gaming, the HeySpin live casino page has you covered. You can test your luck on games like poker, roulette, blackjack, baccarat, and sic bo. HeySpin brings lots of fun variations to the table. For example, there are 20 live roulette games: speed games, a two-ball variation, auto-play games, and games with various themes. The live games section contains more than 100 games. That’s way more than you’ll find at most casinos. It’s a great selection that’s bound to provide hours of fun.
Bonuses & Free Play Options: 8/10 Rating
An enticing HeySpin welcome bonus eases new customers into the casino. Deposits between £10 and £200 receive a 100% match up to £200. And that’s not all. If you make additional deposits on your second and third days at the site, you’ll receive a full course of free spins: 20 to accompany the first deposit, 40 with the second, and 40 with the third – that’s 100 in all. You’ll need to deposit at least £20 each day to unlock these spins. The bottom line is that you can deposit as little as £240 to receive £200 in bonus funds and 100 free spins.
You’ll need to wager the amount of bonus funds (and free spin winnings) 35 times to withdraw the money.
HeySpin promotions go well beyond the welcome bonus. If you play at HeySpin on a regular basis, then you’ll be welcomed into its Exclusive club, a loyalty programme in which you earn benefits by accumulating points.
The more you play, the more points you earn as you climb the programme’s seven levels: New Member, Bronze, Silver, Gold, Platinum, Premium, and Prestige. Bonuses such as free spins and cashback rewards appear every time you move up a level. In addition, the site will provide a birthday bonus, a weekly Sunday Spins bonus, and access to live tournaments.
Those who make it to the Platinum level and beyond are welcomed with even more benefits, including express cashout times, higher HeySpin deposit and withdrawal limits, personalised offers, monthly cashback, and even a personal account manager for the ultimate in attentive customer service. These benefits increase the fun while giving you more opportunities to score big jackpots.
There are plenty of HeySpin bonuses and promotions that aren’t tied to the Exclusive club. But to wring full value from the site’s generosity, you’ll need to visit frequently and bet consistently. As you climb from tier to tier in the loyalty programme you will be glad you did.
Customer Support: 8/10 Rating
The HeySpin customer-support team meets a high standard of performance. The site offers support via both email and live chat. We are always glad to see a live chat option, but at HeySpin the team monitors the chat only from 8 a.m. to midnight. Round-the-clock access is common, and we consider it the benchmark for excellence.
Our experiences with HeySpin customer support were positive. Response time was excellent and the agents we consulted were patient and helpful. We have no complaints regarding the quality of support.
There’s a gem hidden at the bottom of the HeySpin homepage: a link to the site’s exceptionally informative FAQ page, which is packed with helpful information and answers to common questions.
Banking Options: 7/10 Rating
HeySpin banking options are decent. The site doesn’t accept cryptocurrencies, but you can fund your stake with lots of local currencies: GBP, USD, EUR, CAD, NZD, INR, SEK, and CLP. Most mainstream banking methods are available too. You can make deposits and withdrawals with debit cards, wire transfers, Trustly, Skrill, Neteller, MuchBetter, ecoPayz, PayPal, Paysafecard, and other e-wallets. HeySpin goes out of its way to provide support no matter what your preferences are.
We found that most of the HeySpin payment methods allow instant deposits so you can start playing and enjoying your welcome bonus right away. Withdrawals take a little bit longer, depending on your chosen withdrawal method. Visa and Mastercard withdrawals, for example, can happen instantly or require six business days. You may be required to provide proof of identity and other documents upon requesting a withdrawal. This is a security measure that ensures funds don’t go astray and it is a legally mandated guard against money laundering in many countries.
Minimums for deposits and withdrawals alike are £10 at HeySpin. That’s a typical figure in the online casino business. HeySpin withdrawal amounts are limited to £7,000 per month. You can withdraw the full amount in one day, but you’ll need to wait until the next month before you can withdraw more. HeySpin’s withdrawal limit is fairly high, which is a good thing, but it could become a problem for players who make and win big bets. All in all, HeySpin deposit and withdrawal limits are typical: reasonable and unexceptional.
Security 10/10 Rating:
One of the great benefits of entrusting your gambling stake to the HeySpin online casino is that it takes security so seriously. It is licensed by the Malta Gaming Authority and the UK Gambling Commission. The UK licence is a particular sign of strength, as the UKGC is one of the most stringent gambling regulatory authorities in the world. You can be sure that HeySpin upholds high standards so it doesn’t jeopardise the licence that allows it to stay in business.
Fair play is the name of the game at HeySpin, as its games employ certified random number generators to ensure spins, deals, and other gameplay is fair.
HeySpin publishes information on responsible gambling which shows that it has a degree of customer care and support if gambling addiction is becoming a problem.
HeySpin security has installed encryption software to protect your information and keep private data private. This includes 128-bit SSL/TLS encryption on all data transfers. This means that your payment information is encrypted before it leaves your device so that nobody can access it as it traverses the internet on its way to HeySpin’s servers. The site complies with GDPR regulations regarding customer privacy as well. As a result of our analysis of the website’s security measures, we are happy to assure you that HeySpin reviews threats and addresses them promptly. The site takes its security responsibilities quite seriously.
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