Luckland Review 8.4/10
- Two gambling licences
- Plenty of currencies supported
- Fairness certificate by iTech Labs
- Live chat and email support
- Great variety of payment methods
Since its launch in 2015, Luckland has kept its reputation as a trustworthy online gambling platform with many exciting features. Luckland is owned and managed by Aspire Global International, licenced by the Malta Gaming Authority. In the UK, its games are operated by AG Communications, licensed and regulated by the United Kingdom’s Gambling Commission.
In our Luckland review, you will find out how this platform promotes responsible gaming and makes sure its games are fair. You will also learn about its broad selection of slot, roulette, scratch card, blackjack, and live dealer games, the lavish welcome bonus offer and its regular promotions. These are just some of the highlights of this gambling site, so scroll down to find out more.
User Experience 9/10
Luckland is all about casino games, which are displayed all over the site. The home page is divided into four main categories: Games, Promotions, Exclusive club, and Help. The Luckland games section is further divided into new and featured games, slots, jackpots, and table games. You can also easily filter them by name or provider. The bottom of the home page is dedicated to information on security and privacy, responsible gaming and fair play, affiliate programs, FAQs, and company details. What’s also great is that the entire site’s content can be displayed in five languages: English, German, Norwegian, Finnish, and French.
The first thing you will notice once you visit the Luckland website is its modern and colourful design. Its homepage is home to numerous fun characters and interesting animations, ready to welcome you into the exciting world of online gambling.
Although no Luckland mobile app is available at the moment, the site is fully optimized for use on mobile devices, so you can still access the games on the go through your phone’s browser. The mobile-friendly version is easy to use, and it looks almost the same as the desktop one.
Bonus Offer 7/10
To win over new players, Luckland has prepared a generous welcome bonus offer. Once you create an account, your first deposit of £20 or more will be matched 100% up to £50, and the casino will throw in 50 free spins on Starburst as well. The Luckland welcome bonus
must be wagered 40 times within 21 days of being credited to a user’s account before the funds can be withdrawn.
The welcome bonus offer is not the only speciality of this gambling platform, as Luckland has also found a way of keeping its regular customers happy. The gambling venue’s Battle of the Games gives its loyal players a shot at dipping their toes in an incredible £10,000 prize pool. To be eligible for this promotion, participants must play at least one qualifying game: Dazzle Me, Dazzle Me Megaways, Twin Spin, or Twin Spin Megaways. The minimum bet rate is £0.1, and the lucky winner gets the fantastic prize of £2,500.
However, while exploring Luckland’s website, this was the only promotion we were able to find.
All the Luckland members can climb the site’s loyalty ladder by earning reward points. You can achieve seven loyalty levels: New Player is the beginner level, followed by Bronze, Silver, Gold, Platinum, Premium, and Prestige. As you progress, you get more personalized offers, higher cash-out limits, a personal account manager, and monthly cashback options.
Software and Game Selection 8/10
If you’re into slots, Luckland is just the place for you as it features hundreds of exciting titles such as Book of Dead, Irish Luck, Mighty Sphinx, Prism of Gems, and many more. Luckland slots are there to take you on an adventure through many exciting worlds and destinations without you having to move a muscle.
At Luckland casino, players can enjoy card games including baccarat, Jacks or Better, and various versions of blackjack, ranging from classic and European blackjack to Vegas Strip blackjack. If you’re looking for a different kind of cards to try your luck with, various scratch cards are also waiting for you on the site.
Apart from slots and card games, Luckland has a decent selection of roulette choices. In the Table Games section, you will find classic roulette, lightning roulette, European and American roulette, 20p roulette, and several other varieties.
Once you get to review Luckland’s games, you will see that all the titles on this platform have been created by some of the industry’s most renowned software providers. NetEnt, Microgaming, Play’n GO, NeoGames, Blueprint Gaming, and iSoftBet are just some of more than 40 game developers at Luckland.
Payment Options 9/10
At Luckland, players can gamble using one of the following currencies:
- British pound
- US dollar
- Swedish krona
- Canadian dollar
- New Zealand dollar
- Australian dollar
- Brazilian real
- Chilean peso
- Peruvian sol
- Indian rupee
It is recommended that the players choose the currency matching their country’s to avoid any exchange fees.
Luckland deposits can be placed using a great variety of payment methods. If you opt for credit or debit cards (the UK players can only use the latter), Visa and Mastercard are the banking options at your disposal. Other than that, you can use bank transfer, paysafecard, Trustly, giropay, PayPal, Skrill, Neteller, and a few other alternatives.
Regardless of the method you choose, the transactions are instant, with the exception of Interac, which can take up to 24 hours.
Once you decide to cash out your winnings, you will be glad to find out that the Luckland withdrawals are processed securely and swiftly. When using credit and debit cards or a bank transfer, withdrawals take up to six days. If you need a faster option, use Skrill or Neteller, and your funds will be available within 48 hours.
Security is one of the priorities of this gambling site. At the bottom of the homepage, you’ll find a whole section dedicated to this matter. In short, all the information Luckland players provide while on the site is secured with 128-bit Secure Socket Layer (SSL) encryption technology that prevents sensitive data from being exposed.
As we have previously mentioned, Luckland also holds licences issued by two renowned gambling authorities, the Malta Gaming Authority and the UK’s Gambling Commission.
While researching for this Luckland casino review, we also inspected the site’s support page dedicated to responsible gaming. In that section, players can find helpful information and answer some questions to see if they are beginning to develop certain habits that might result in a gambling addiction further down the road. If that is the case, they can restrict their access to the account by taking a time-out or requesting self-exclusion from gambling.
The fairness of Luckland games is regulated by a random number generator (RNG). The quality assurance tests performed by iTech Labs also ensure the site’s trustworthy and fair gaming environment.
Customer Support 9/10
Luckland customer support operates through two communication channels: email and live chat. The live chat feature is available from 08:00 a.m. CET to 00:00 a.m. CET. Outside these hours, players can get in touch with the support representatives by sending an email to [email protected]
You can also consult the FAQ section to find the solutions to the most common problems players encounter on the site. The self-help section, which can be accessed through the FAQs link found at the bottom of each page, includes valuable information about privacy, bonuses, and banking, as well as troubleshooting guides for technical issues.
We hope that this Luckland review helped you decide whether to join this casino’s growing community. Although the site is not filled to the brim with promotional offers, it provides secure and responsible gambling options, a commendable number of banking methods, and numerous games that will keep any casino lover entertained.
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