Plaza Royal Review

Plaza Royal is a hot new casino that began its operations in 2020. The brand is owned by Marketplay Ltd, a Malta-based company. In the UK, its gambling games are operated by AG Communications Limited, a company licensed and regulated by the UKGC. Outside Great Britain, Aspire Global International LTD – a company fully licensed by the Malta Gaming Authority – is the operator in charge.

In this Plaza Royal review, we’ll take a closer look at what this casino offers to its players. We’ve tested out the available games, analyzed the bonuses, and probed the site’s security and banking options to present you with our unbiased reviews.

When it comes to very young gambling sites such as this, gamblers are often wary, and with good reason. Thankfully, you won’t need to worry, as our review has shown Plaza Royal to be a great and trustworthy casino. This provider has a wide selection of slot games, a generous welcome bonus, and plenty of transaction options.

User Experience – 7/10

Website Design

Even though Plaza Royal is a freshly made site, we wouldn’t exactly describe its design as modern. The main page is very cluttered, with various games, bonuses, and shiny banners taking up the majority of the screen.

Still, as most Plaza Royal reviews attest, it doesn’t get long to get used to the site’s interface. Furthermore, all the navigation buttons are smartly placed and easily accessible, which greatly improves the overall user experience. The site is predominantly black and grey and the game library takes up most of the screen, with navigation buttons positioned on the top bar.

On the right, you can see the latest big winnings made by other players on the site. When it comes to registration, the process is very simple and straightforward. During our Plaza Royal review it took us just a couple of seconds to register, as you only need to provide your email, choose a username, and set up a password. Naturally, you are required to upload scans of your ID before being able to deposit any money.

Website Navigation

The available games can be filtered by type or searched through by name or provider. These filtering options are more than welcome due to the sheer number of games available on Plaza Royal. Unfortunately, the games cannot be tried out for free without making an account and uploading all the necessary documents.

During our Playa Royal casino review, we found the games to be well-designed and superbly optimized for mobile use. The site itself is also adapted for mobile access, with rapid load times and proper scaling for smaller screens.

There’s also a robust mobile app, which is, as always, the superior way of gambling via smartphones. The app offers the full functionality of the website, allowing you to make deposits, withdraw your money, and play any of the available games.

Bonus Offer – 7/10

Unfortunately, there was only one bonus available at Plaza Royal at the time of writing – the welcome bonus. This is somewhat forgivable due to the fact that the site is extremely young. Still, we would’ve preferred having more promotions to choose from.

Welcome Bonus

Thankfully, the Plaza Royal welcome bonus offer for new players is fairly generous, offsetting the lack of any additional promotions. The welcome bonus actually consists of three deposit bonuses, each with different reward levels. Once you create your account, you’ll be prompted to opt in for the welcome bonus. You just need to accept, make a qualifying deposit, and you’re all set.

The minimum deposit required to activate the first-deposit bonus is £10. After you make a qualifying deposit, it will be matched by 100% up to £50. Additionally, you’ll be rewarded with 20 free spins on Starburst. We found the match deposit limit of £50 a bit constraining, but when you combine it with other deposit bonuses, you can end up with a hefty stash of bonus funds.

Our Plaza Royal bonus review reveals that the second-deposit bonus matches your deposit by 50%, but increases the maximum reward limit to £75. The minimum deposit required here is £20.

The third-deposit bonus is identical to the second one. You need to deposit at least £20, and your deposit will be matched by 50% up to £75.

In total, you can end up with up to £200 in bonus funds across all three segments of the welcome bonus. Half of the bonus funds you receive are treated as real cash, while the second half is regarded as bonus money, which has to be rolled over in order for it to be withdrawable. Our Plaza Royal casino reviews show that the rollover requirement is 35x, which is on the lower end as far as these requirements go.

Besides the initial 20 free spins you gain with the first deposit, you’ll be rewarded with 20 free spins each day for four consecutive days, which further sweetens the deal.

Loyalty Program

Plaza Royal rewards dedicated and regular players with loyalty points. By accumulating loyalty points, you climb up the ladder, with each new loyalty level bringing new rewards. These include free spins, bonus funds, cashback, and prestige games.

Software and Game Selection – 9/10

When it comes to the games on offer at Plaza Royal, a review of the library clearly shows that this casino focuses exclusively on casino games. There are both regular and live casino games to choose from. Regular casino game types available are slots, jackpots, and table games.

The game library includes hundreds of games, with the majority hailing from popular software providers like NetEnt, Microgaming, Quickspin, and the like. The games themselves include mega-hits such as Starburst. As we’ve mentioned before, Plaza Royal’s games perform admirably both on desktop and mobile.

Payment Options – 9/10

One thing we absolutely love about Plaza Royal is the number of transaction options you have at your disposal. Plaza Royal banking options cover debit cards, eWallets, and bank transfers. These methods include Visa, bank transfers, Trustly, Skrill, Neteller, MuchBetter, ecoPayz, PayPal, RapidTransfer, giropay, Interac, EasyEFT, AstroPay, Euteller, CashCode, and paysafecard.

Deposits and Withdrawals

The minimum deposit for every transaction method is £10. Withdrawals, on the other hand, have a £7,000 upper limit. Deposit times are instant for all transaction methods. Withdrawal times can vary depending on the method, going from nearly instant to six-day waiting times.

Currencies

Plaza Royal accepts numerous currencies. These are US dollars, British pounds, Canadian dollars, Swedish krona, New Zealand dollars, Australian dollars, South African rand, Chilean pesos, and Indian rupees.

Security -100 Spins + up to £50 bonus 8/10

Plaza Royal security offers everything one would expect from a trustworthy gambling site. All communication between you and the website is encrypted, preventing any third party from tapping into your connection. This guarantees the safety of all your personal and banking data that you leave on the site.

Plaza Royal is fully licensed and regulated both by the UKGC and the Malta Gambling Authority. While its policy does not state whether it complies with the GDPR, it does say that the company takes all the necessary precautions to protect your data and doesn’t share or sell any info to third parties.

Another reason for stellar Plaza Royal reviews is the ability to set limits on deposits and playing times to keep your gambling under control. You can also set mandatory cooldown periods when you feel like you need a break from gambling. These are crucial features to have when you’re running a gambling site.

No deposits can be made before you upload the necessary documents. For UK players, a scan of your ID is needed.

Customer Support – 8/10

Last but not least we have customer support. An often-overlooked segment in casino site reviews, the quality of customer support can greatly affect your overall gambling experience. Slow, rude, and unhelpful support agents can quickly turn even the best site into a place everyone avoids.

Luckily, the support staff at Plaza Royal is anything but rude. Staff members can be reached through two channels: email and live chat. During our Plaza Royal review, we found the support staff to be diligent, helpful, polite, and knowledgeable.

When we conducted our tests, we usually received email responses in the space of one business day. Live chat support is available seven days a week, from 8:00 to 00:00 CET. While it is unfortunate that Plaza Royal lacks 24/7 live chat support, the staff’s working hours are still decent, especially when we see a lot of companies completely foregoing live chat support.